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I will be your professional customer support and live chat agent

Nepal

I speak English, Nepali
Hi! I’m Suman, a Full Stack Developer with a Bachelor’s degree in Information Management (BIM) and hands-on experience building complete web applications from scratch — including front-end, back-end, ...
About this Gig

Are you looking for a dedicated, professional, and reliable Customer Support Agent to handle your business communications? Look no further! 


I will provide top-tier customer service to ensure your clients receive fast, polite, and helpful responses, helping you increase customer retention and sales. Whether you run an e-commerce store, a SaaS platform, or a small business, I am here to manage the daily workload so you can focus on growing your brand.


Here is what I can help you with:

Live Chat Support (Real-time visitor assistance)

Email Support & Inbox Management

Help Desk Ticket Resolution (Zendesk, Freshdesk, Tidio, etc.)

Order Tracking & E-commerce Customer Care (Shopify, WooCommerce)

Social Media Management & Direct Message (DM) Responses

Frequently Asked Questions (FAQ) Handling


Why Choose Me?

Excellent Communication Skills: Polite, professional, and clear English writing.

Fast Learner: I can quickly adapt to your business guidelines, FAQs, and tone.

High Accuracy & Detail-Oriented: Ensuring customer problems are solved correctly the first time.

Reliable & On-Time: Always active during my shift hours to ensure zero missed chats.


Please send me a message to place me.

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

TikTok

Service type:

Other

Language:

Other

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Liveagent