I will set up a shopify ai chatbot for order tracking and customer faqs


About this gig
Most store owners I talk to lose an hour or more a day answering the same few messages: where's my order, can I return this, does it come in medium.
I'll set up an AI chatbot on your Shopify store that answers those for you. It learns from your own shipping and returns policies, FAQ page and product info, so its answers match what your store actually says. On the Support Bot package and up, customers can type their order number and email and get the live status from Shopify.
If the bot can't help, it hands the chat to you by email or WhatsApp with the conversation attached.
I usually build on Tidio or Shopify Inbox because they're easy for you to manage afterwards. If you need something more custom, I can use Chatbase, Voiceflow or the OpenAI API. I'll tell you upfront if a platform has a monthly fee.
Before handover I test it with real questions from your inbox and send you a short screen recording showing how to edit the answers yourself.
I work as an AI engineer building ecommerce and CRM tools for businesses. Send me your store link and I'll suggest a setup.
Get to know Taimur S
Shopify and Amazon store builder AI chatbots and automation for ecommerce
- FromPakistan
- Member sinceDec 2019
- Avg. response time1 hour
Languages
English
FAQ
Which chatbot platform do you use?
Usually Tidio or Shopify Inbox. For custom needs, Chatbase, Voiceflow or the OpenAI API. I'll recommend one based on your message volume and budget.
Are there monthly fees?
Some platforms have a free plan, others charge monthly. I explain the costs before we start.
Can it really look up orders?
Yes, on Support Bot and above. Customers enter their order number and email and the bot checks the status in Shopify.
Do you work with non-Shopify stores?
Yes, WooCommerce and custom sites too. Message me first.

