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sumra02

Sumra Khizar

@sumra02

Customer Service

Pakistan
English, Urdu
About me
Hi! I'm a Customer Support Specialist and Virtual Assistant with experience in Shopify and eCommerce businesses. I help manage live chat, email, and social media support, handling inquiries, complaints, and order tracking with a professional and friendly approach. I'm skilled in tools like Shopify, Gmail, Outlook, Tidio, and Zendesk. I focus on fast responses, clear communication, and customer satisfaction. My goal is to improve your customer experience and help your business grow. Let's work together!... Read more

Skills

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sumra02
Sumra Khizar
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide professional chat support and customer service
From$5 / projectMore details
Social Media Marketing
I will manage customer messages on social media professionally
From$5 / projectMore details

Work experience

Shopify

Chat Support Assistant

Shopify • Self-employed

Feb 2024 - Apr 2026 • 2 yrs 2 mos

Handled customer inquiries, provided support, and resolved issues through chat and messaging platforms.