s
sun_lilian

Sophia S.

@sun_lilian

I help ecommerce sellers fix SKU, margin and fulfilment gaps

United Kingdom
English, Chinese
About me
I co-founded and operate Cookbay, a UK consumer brand, taking products from 0-to-1 launch through listings, SKU data, pricing, stock, fulfilment and after-sales workflows. I standardised 207 master SKUs and 16 aliases across five sales stores and five active warehouse locations, built landed-cost and margin models, and reviewed 3PL billing and stock exceptions. I help product businesses turn messy records into clear worksheets, practical decisions and repeatable processes. I work remotely in Mandarin and English.... Read more

Skills

s
sun_lilian
Sophia S.
Offline • 

See my services

Consultation
I will review your ecommerce sku, margin and fulfilment gaps
From$150 / projectMore details
Social Media Strategy
I will review your rednote strategy for chinese shoppers abroad
From$150 / projectMore details

Portfolio

Work experience

COOKBAY LTD

5 yrs 4 mos

Co-founder and E-commerce Operations Lead

Feb 2024 - Present • 2 yrs 8 mos

Built a UK consumer brand from first product launch into a multichannel operation. Led listings, SKU and inventory records, product margin and bundle analysis, third-party fulfilment reviews, and after-sales exception workflows. Standardised 207 master SKUs and 16 aliases across five sales stores and five active warehouse locations, turning fragmented records into reusable decisions and operating processes.

Co-founder and E-commerce Operations Lead

Feb 2024 - Present • 2 yrs 8 mos

Co-founded the Cookbay brand and helped build its first products into multichannel sales. Led listings, SKU and stock records, margin and bundle analysis, third-party fulfilment reviews, and after-sales exception workflows. Standardised 207 master SKUs and 16 aliases across five sales stores and five active warehouse locations.