
Paul S
AI Automation for Chatbot Development, WhatsApp Marketing and Lead Generation
Skills

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Portfolio
Work experience
Automation & Chatbot Developer
Integral App Studio • Part-time
Aug 2025 - Dec 2025 • 4 mos
Developed AI chatbot and automation solutions for small businesses to improve customer communication and lead handling. Built website chatbots, automated response workflows, and lead capture funnels, while integrating CRM and email tools. Successfully delivered multiple projects that reduced response delays, improved engagement, and helped businesses manage inquiries more efficiently through automation.
Digital Marketing and Automation Specialist
Ultimate Lens Hood • Freelance
Feb 2024 - Jul 2024 • 5 mos
Worked with businesses to combine digital marketing strategies with automation systems for better lead generation and conversion. Built lead funnels, implemented WhatsApp automation, and managed follow-up campaigns. Improved customer journey workflows, increased lead conversion rates, and streamlined marketing processes by ensuring consistent and timely engagement with prospects.
Customer Support Automation Assistant
Arch Capital Ventures • Part-time
Sep 2023 - Jan 2024 • 4 mos
Assisted in implementing chatbot and automation tools to enhance customer support operations. Set up FAQ-based chatbot responses, organized messaging workflows, and supported system monitoring. Helped reduce manual workload, improved response time, and enabled businesses to maintain consistent communication with customers through automated support systems.