s
suppoinf95

SuppInformatica

@suppoinf95

Esperto Video Tutorial, assistenza e guide Informatiche

Italy
Italian, English
About me
Ciao! Sono un professionista informatico con esperienza nella creazione di contenuti per YouTube e per i principali canali social. Sono specializzato nella realizzazione di video tutorial, guide passo-passo e dimostrazioni di software, sia in formato panoramico classico che in formato verticale ottimizzato per i social network. Mi occupo di registrazione schermo, montaggio video e grafiche esplicative per rendere ogni procedura semplice e accessibile. Contattami per il tuo progetto!... Read more

Skills

s
suppoinf95
SuppInformatica
Offline • 

See my services

eLearning Video Production
I will create professional software and tech video tutorials
From$10 / projectMore details

Work experience

MediaMarkt

Sales & IT Support Specialist

MediaMarkt

Nov 2023 - Jan 2024 • 2 mos

Provided specialized IT support and customer consultation. Configured hardware and software for PCs, smartphones, and tablets, including data migration and app installation. Managed digital pricing systems, customer CRM programs, and ensured GDPR compliance for sensitive data management.

Customer_Finder

Customer Support & Troubleshooting Specialist

Customer Finder

Oct 2023 - Oct 2023 • 0 mos

Provided technical customer support at System House S.r.l., focusing on rapid problem-solving and troubleshooting. Managed the entire ticketing system lifecycle, ensuring high-quality response times while strictly maintaining GDPR compliance and data protection standards during assistance.