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surenderkm

Surender K

@surenderkm

Computer Science Undergraduate

India
English
About me
I am a Computer Science undergraduate with strong foundations in Data Structures, Algorithms, and Software Development. I have experience in reverse engineering enterprise product workflows, analyzing large application logs, and debugging production issues. I have solved over 300 problems on Leetcode and am passionate about building reliable software.... Read more

Skills

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surenderkm
Surender K
Offline • 

See my services

Full Stack Web Applications
I will develop java spring boot rest apis and backend applications

Work experience

Zoho

Technical Trainee

Zoho • Full-time

May 2025 - Jan 2026 • 8 mos

Analyzed Endpoint Central modules including Patch Manager Plus, Vulnerability Manager Plus, Distribution Server, and Software Deployment to understand product architecture and end-to-end workflows. • Investigated a database containing 4,400+ tables to identify product-specific schemas, map table relationships, and trace operational data persistence across workflows. • Reverse engineered patch scanning and deployment workflows by analyzing 20K–80K line application logs, installation directories, and C/C++ code to trace data flow from request initiation to database persistence and took responsibility for investigating customer-reported issues. • Investigated 40+ customer support tickets using application logs, database records, execution traces, and debugger outputs to identify root causes and support issue resolution