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Swapnil
@swapnianil
Business Analyst who finds the real root cause not just the symptom
India
English, Hindi, Malayalam
About me
Hi, I'm Swapnil — I help businesses turn messy, undocumented processes into clear, actionable systems.
My background combines business/financial analysis (B.Com) with computer applications (MCA), so I can dig into why a process breaks and turn that into documentation your team can use — SOPs, process blueprints, requirements docs.
Recent work: root-cause diagnosis of a recurring service outage (designed a zero-cost incident response workflow) and a teardown of an e-commerce order-tracking process that was silently failing customers.
Tools: Excel, Notion, Jira.
Skills
Swapnil
Offline •
Average response time: 1 hour
See my services
Digital Transformation Consulting
I will be your business analyst for root cause analysis and sops
