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syed_sh4h

Syed Shah

@syed_sh4h

ISTQB Certified Software Tester

United Kingdom
English
About me
Certified ISTQB Software Tester with hands-on experience in manual testing, automation (Selenium, Python), and defect tracking using Jira. Delivered quality assurance for web/mobile apps at Deloitte and as freelance tester. What I offer: • Thorough test case creation & execution (functional, regression, exploratory) • Bug reporting & verification with clear documentation • Cross-browser/device testing for websites & apps • Agile/Scrum collaboration with developers • Data validation from financial systems (MySQL, Excel) Let's ensure your software is bug-free and user-ready!... Read more

Skills

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syed_sh4h
Syed Shah
Offline • 

See my services

Software Testing
I will test your apps and websites
From$10 / projectMore details

Work experience

Barclays_UK

KYC Analyst

Barclays UK • Full-time

May 2022 - Jul 2024 • 2 yrs 2 mos

• Investigated transaction monitoring alerts to identify and escalate suspicious activity. • Resolved complex cases efficiently, exercising sound judgment in escalating high-risk or ambiguous situations. • Took ownership of tasks, demonstrating a customer-centric approach throughout investigations. • Captured and documented accurate information to support effective and timely case analysis. • Prioritized and managed daily workloads to meet strict deadlines and service-level agreements. • Communicated clearly with internal teams to obtain required information and resolve case queries. • Conducted customer outreach for clarifications, particularly in cases involving red flags (e.g., transactions with high-risk jurisdictions). • Consistently achieved 90%+ performance and productivity targets on a weekly/monthly basis. • Acted as Colleague Quality Assurance (CQA) associate, reviewing and providing feedback to ensure high standards of work across the team.

Deloitte

Software Consultant

Deloitte • Full-time

May 2018 - Jun 2021 • 3 yrs 1 mo

• Creating test scripts • Manual test execution, documenting defects during test (using Jira) • Working in an agile environment with scrum framework • Exploratory testing • Professional consultancy conduct, working on client site – liaising with managers, directors & partners • Worked on creating and presenting Test Strategy • Mobile app and website testing, manual and automation • Performed automation testing using Selenium IDE and WebDriver