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Fiverr Pro
English
$
USD
I will be your customer support and live chat agent
About this Gig
Are you looking for a reliable, experienced customer support professional to represent your brand? With over 10 years of call center and customer service experience, I help businesses deliver fast, friendly, and effective support across every channel live chat, email, and phone.
WHAT I OFFER:
Live chat support (real-time customer engagement)
Email & ticket support (inbox management, response drafting)
Phone/voice support (inbound & outbound)
Order tracking, refunds, exchanges & complaint resolution
FAQ & knowledge base creation
Customer feedback collection & reporting
24/7 or scheduled coverage available
TOOLS & PLATFORMS I'VE WORKED WITH:
Zendesk | Freshdesk | Intercom | LiveChat | Gorgias | Tidio | Shopify | HubSpot | Salesforce | Slack | Google Workspace
WHY WORK WITH ME:
- 10+ years of hands-on call center and customer service experience
- Fast response times and clear, professional communication
- Experience across e-commerce, SaaS, and service-based businesses
- Calm, patient, and solution-focused under pressure
- Confidentiality and data handling taken seriously
Message me before ordering so we can discuss your specific needs, tools, and volume I'll tailor a package.
FAQ
Which tools do you use?
I'm experienced with Zendesk, Freshdesk, Intercom, LiveChat, Gorgias, and more. If you use something else, I'll adapt quickly.
What hours are you available?
Let's discuss your timezone and coverage needs before ordering; I can accommodate US, UK, and other regions.
Do you sign NDAs?
Yes, happy to sign an NDA before accessing customer data.
Can you handle high ticket volume?
Yes, with 10+ years of call center experience I'm comfortable with high-volume, fast-paced environments.
