Absar Ali

Manager Operation

GenMediTech • Full-time

Mar 2025 - May 2026 • 1 yr 2 mos

Managed day-to-day operations of the Revenue Cycle Management (RCM) department, ensuring accurate and timely billing, payment posting, AR follow-up, and denial management. Led and trained billing, AR, eligibility, authorization, and payment posting teams to improve productivity and quality. Monitored A/R aging, denial trends, claim submission, payment turnaround, and overall revenue performance. Developed strategies to reduce outstanding AR, improve clean claim rates, and accelerate collections. Managed payer follow-ups and ensured compliance with Medicare, Medicaid, and commercial payer guidelines. Prepared and reviewed operational reports, KPIs, productivity reports, and revenue performance dashboards. Coordinated with providers, clients, and internal teams to resolve billing issues and improve client satisfaction. Identified process gaps and implemented workflow improvements to increase efficiency and reduce revenue leakage. Achievement: Improved overall AR recovery and collection performance through focused follow-up and denial management strategies. Reduced claim denials and billing errors by implementing quality-control processes and staff training. Increased team productivity through KPI-based performance monitoring and workflow optimization. Successfully managed multiple client accounts while maintaining service quality, accuracy, and turnaround time. Developed effective AR cleanup strategies that helped recover previously outstanding and aging claims