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Syla M
@sylamarquez
Virtual Assistant, B2B Lead Generation, LinkedIn Research
Philippines
English, Tagalog
About me
Virtual Assistant in Manila specializing in B2B lead generation, LinkedIn decision-maker research, appointment-setting support, executive assistance, and Google Sheets organization. From Mar 2025 to Jul 2026, I handled fintech back-office email customer inquiries at TaskUs. I research companies and outreach paths, build trackers, organize follow-ups, and prepare professional communication. I also managed a Shopee pet-supplies shop and supported Lazada operations with listings, inventory, orders, shipping, promotions, and customer care. Available for US, UK, and Australian hours.
Skills
Syla M
Offline •
Average response time: 1 hour
See my services
General Assistance
I will provide executive virtual assistant research and admin support
E-Commerce Store Management
I will manage shopee and lazada product listings and ecommerce operations
Portfolio
Work experience
Customer Support Representative
Teleperformance
Sep 2023 - Mar 2025 • 1 yr 6 mos
Supported Sam’s Club members by phone, chat, and email. Handled membership inquiries, complaints, escalations, order tracking, returns, refunds, product questions, and membership concerns. Maintained accurate CRM documentation and collaborated with team members to support a smooth customer experience.
E-commerce Seller and Product Merchandiser
Shopee
Feb 2022 - Sep 2024 • 2 yrs 7 mos
Managed my own pet-supplies shop on Shopee and supported Lazada operations, including product listings, inventory tracking, order processing, shipping coordination, promotions, and customer care. Maintained accurate product information and organized day-to-day e-commerce tasks.
4 Reviews
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Rating Breakdown
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- Quality of delivery
- Value of delivery
1-3 out of 4 Reviews
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Most relevant
elisa_everts
United States
Ongoing collaboration
Syla is very easy to work with. She understands the assignment and if she has doubts, she asks for clarification. She discovered problems with my website I had not noticed and fixed them, in addition to the work I asked her to do.
Helpful?
elisa_everts
United States
Ongoing collaboration
Syla did a fantastic job migrating my newsletters from Kit to WordPress. She was professional, reliable, and careful with the details, and the whole process went very smoothly. I’m extremely pleased with her work and would happily work with her again!
Helpful?
elisa_everts
United States
Ongoing collaboration
Syla is just wonderful. I have loved working with her. She’s smart, fast, polite, and very attentive to details. I highly recommend her.
Helpful?
