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Thomas T
@t_trudeau
Professional Writing, Voice and Business Support
United States
English
About me
I’m a detail-oriented professional with experience in writing, copywriting, data entry, leadership, sales, and customer communication. I deliver clear, polished work tailored to your needs—whether you need engaging written content, accurate and organized data entry, compelling copy, or a professional, natural voiceover. I value clear communication, attention to detail, and dependable results. My goal is simple: understand what you need, make the process easy, and deliver quality work you’ll be confident using.
Skills
Thomas T
Offline •
Average response time: 2 hours
See my services
Email Copy
I will write professional business emails, letters, and communications
Work experience
Manager
Lowes.com • Full-time
Dec 2022 - Present • 3 yrs 9 mos
I have extensive experience in leadership, sales, operations, customer service, team development, and professional communication. I lead specialty sales and service operations in a fast-paced retail environment, working with associates, supervisors, sales specialists, customers, vendors, and installation partners. My role requires strong organization, attention to detail, accurate documentation, problem-solving, and clear communication across multiple levels of the business. A major focus of my career has been sales performance and business development. I lead teams responsible for generating and managing sales opportunities across multiple home improvement categories. My team has ranked within the top 4% of Lowe’s nationally in Home Services performance, while approximately 85% or more of my eligible sales specialists have consistently achieved monthly bonus performance. I regularly analyze reports and sales data, manage customer information, create action plans, develop associates, and communicate business priorities. I also write professional emails, customer responses, sales messaging, training materials, operational instructions, and leadership communications. My experience includes resolving complex customer concerns, reviewing transaction histories and documentation, developing practical solutions, and communicating decisions professionally. My Lowe’s career has strengthened my skills in business writing, copywriting, data entry, administrative support, sales, customer service, proofreading, training, leadership, organization, and attention to detail—all skills I bring to my freelance work.
Voice over
Self • Self-employed
Jan 2018 - Present • 8 yrs 8 mos
I have voiceover experience across both commercial and creative projects, including real estate listing videos, property walkthrough tours, and numerous art gallery exhibition videos. My work has required a clear, polished, and engaging delivery that complements visual storytelling without overpowering it. I’m comfortable adapting my tone from warm and conversational to professional, refined, or informative depending on the project and audience.
