Tabitha M
ClickUp Systems Expert Fractional COO
Skills
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Work experience
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Self-employed • 26 yrs 6 mos
Founder and CEO at Profficiency LLC
Dec 2020 - Present • 5 yrs 7 mos
Fractional COO and Chief of Staff for founder-led companies across healthcare, media, professional services, and agencies. Deliver ClickUp workspace builds, workflow automation, SOP documentation, operational dashboards, and systems design. Reduced client operational workload by 70+ hours/month through automation and systems redesign. Improved project delivery timelines by ~35% through structured workflows and accountability systems.
Senior Ops and Executive Support Professional
Jan 2000 - Dec 2020 • 20 yrs 11 mos
20 years of progressively responsible operations and executive support roles across healthcare, real estate, media, and professional services. Supported C-suite executives, managed multi-departmental initiatives, vendor relationships, and operational workflows. Foundation on which Profficiency LLC was built.