STR Operations and Guest Communications Specialist
Bangladesh
English, Bengali
About me
I run guest communications and co-hosting operations for Airbnb, Vrbo, and Booking.com hosts.
My work is the unglamorous part that decides your review score: the message flow that answers a question before it's asked, the listing copy that converts browsers into bookings, the house manual that stops the 11pm "how does the AC work" text.
I'm based in Asia-Pacific hours, so your US and European guests get answered overnight while you sleep.
Tell me your property type, platforms, and biggest recurring headache; I'll tell you honestly whether I can help.... Read more