Talal M

CBD Store Management Daily Basis

Fresh Bros • Full-time

May 2025 - Present • 1 yr

I manage the daily operations of the CBD e-commerce store at Fresh Bros, ensuring smooth and efficient store performance. My responsibilities include product listing and updates, inventory management, pricing adjustments, and maintaining accurate product information across the website. I handle customer service support by responding to inquiries, processing orders, and resolving issues in a timely and professional manner. I also assist with order tracking, refunds, and basic troubleshooting to ensure a positive customer experience. Additionally, I support e-commerce development tasks, coordinate routine store updates, and use tools like Google Sheets to track orders, products, and performance data. My role focuses on maintaining store accuracy, improving workflow efficiency, and supporting consistent day-to-day operations.

WordPress Development & E-commerce Management

Inoverts • Full-time

Mar 2024 - Present • 2 yrs 2 mos

I work as a WordPress Developer & E-commerce Manager at Inoverts.com, where I am responsible for building, managing, and maintaining WordPress websites and online stores. My role includes installing and configuring WordPress, developing and customizing themes and plugins, and managing WooCommerce stores to ensure smooth functionality and a user-friendly experience. I handle website updates, content editing, performance optimization, and security improvements to keep websites fast, secure, and reliable. I also manage product listings, pricing, payments, and basic troubleshooting for e-commerce platforms. Additionally, I test websites across devices and browsers to ensure responsive design and consistent performance on both desktop and mobile.