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Fiverr Pro
English
$
USD
I will be your full time customer support agent and customer service representative
Gig Summary
Reliable and Scalable Customer Support operations
Hi, I'm Talha, with 8+ years of experience in Customer Support and Business Operations. I specialise in Customer support for Shopify, Amazon, TikTok Shop, and eBay, with SaaS, IPTV, Robotics, and Tech...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
What people loved about this freelancer
juzzk1d
Australia
Amazing customer service. Really attentive when it comes to detail, high quality replies and great problem solvers. Will hire again for on going work
krissmach
United Kingdom
Talha always provides top quality support for our business and is always ready to adapt and take feedback on board. He’s very polite and a fantastic person to work with!
reveniteab
Sweden
Fantastic experience! The freelancer handled our customer service efficiently and professionally, responding to inquiries quickly and ensuring a smooth experience...
salihsari
Australia
We recently had the pleasure of working with Talha on Fiverr, and the level of customer service we received was nothing short of exceptional. From the outset,...
gabegraff
United States
Fantastic work. Very good and detailed. Goes above and beyond what you ask. Very nice and friendly to customers. Will certainly be continuously working with Talha in the future
About this Gig
Are you looking for a reliable Customer Service Representative, Ecommerce Virtual Assistant, Customer Support Agent, Customer Success Manager, or Call Centre Services? You've come to the right place!
Services I offer:
1: E-commerce Customer Support & Store Management
Shopify, Amazon, TikTok Shop, eBay & WooCommerce support, including:
- Email Support & Live Chat
- Order Processing, Fulfilment & Tracking
- Inbound & Outbound Calling
- Social Media & Customer DM Management
- Subscription & Customer Account Management
2: SaaS, Technical & Operational Support
- SaaS Customer Support & Customer Success Management
- Mobile & Web Application Support
- IPTV & Xtream UI Technical Support
- Robotics Operations & Remote Monitoring
- Courier, Logistics & Delivery Support
Platforms I Have Worked With:
Shopify | Amazon | TikTok Shop | eBay | WooCommerce | SaaS | IPTV | Mobile & Web Applications
Tools I Have Experience With:
Zendesk | Gorgias | Freshdesk | Intercom | Tidio | HelpDesk | Meta Business Suite | RingCentral
Let's Work Together!
Whether you need a dedicated customer support agent or a scalable 24/7 support team, I'm here to help.
Message me today to discuss your requirements and get started!
My Portfolio
FAQ
What are your working hours for providing customer support or customer service?
I am available 24/7 for customer service. Feel free to reach out at any time, and I'll respond promptly!
What languages do you provide customer support in?
I primarily offer support in English via email, chat, social media, and phone. However, I can assist in other languages using trusted translation tools like Google Translate, DeepL, and QuillBot to ensure clear and effective communication.
Can you learn new tools specific to my business needs?
Absolutely! I'm always eager to learn and adapt to new tools that can help better serve your business needs. Whether it's a unique CRM, ERP, or any other platform specific to your operations, I'm committed to quickly getting up to speed to provide the best possible support for your customers.
Do you offer business operation support for SaaS platforms?
Yes, I offer comprehensive business operational support for SaaS platforms. I specialise in system management and technical support, particularly for app builders, robot management systems, and IPTV setups.
What specific platforms do you support for e-commerce customer service?
I provide customer service support across a wide range of e-commerce platforms, including TikTok, Shopify, Amazon, Etsy, eBay, and WooCommerce. My experience includes handling order fulfillment, processing, scheduling, refunds, disputes, chargebacks, and complete store management.
Reviews
160 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
N noah_brock
United States
Ongoing collaborationGreat service
$50-$100
Price
12 days
Duration
T 
Seller's Response
Helpful?W walston89
United States
Ongoing collaborationGreat job makes my life easier
$50
Price
8 days
Duration
T Seller's Response
Helpful?N noah_brock
United States
Ongoing collaborationGreat reliant customer service
$50-$100
Price
4 days
Duration
T Seller's Response
Helpful?W walston89
United States
Ongoing collaborationGood job always on time
$50
Price
8 days
Duration
T Seller's Response
Helpful?W walston89
United States
Ongoing collaborationIt was great!
$50
Price
9 days
Duration
T Seller's Response
Helpful?
Reviews
160 reviews for this Gig
| (160) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
N noah_brock
United States
Ongoing collaborationGreat service
$50-$100
Price
12 days
Duration
T Seller's Response
Helpful?W walston89
United States
Ongoing collaborationGreat job makes my life easier
$50
Price
8 days
Duration
T Seller's Response
Helpful?N noah_brock
United States
Ongoing collaborationGreat reliant customer service
$50-$100
Price
4 days
Duration
T Seller's Response
Helpful?W walston89
United States
Ongoing collaborationGood job always on time
$50
Price
8 days
Duration
T Seller's Response
Helpful?W walston89
United States
Ongoing collaborationIt was great!
$50
Price
9 days
Duration
T Seller's Response
Helpful?
