Talha A

@talharemoteva

Customer Support Specialist and VA Support

Saudi Arabia
English, Urdu, Hindi
About me
Customer Support Specialist | Virtual Assistant | Live Chat & Email Support Expert with 5+ years of experience. Skilled in CRM management, Airbnb guest communication, e-commerce support, order handling & issue resolution. Fast response time (5-10 mins), available on weekends. IELTS Speaking Band 7 ensures clear communication. Reliable, detail-oriented VA focused on customer satisfaction, retention & business growth.... Read more

Skills

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talharemoteva
Talha A
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your virtual assistant for daily admin tasks
From$10 / projectMore details
E-Commerce Store Management
I will manage your shopify store, orders, products and operations
From$10 / projectMore details

Portfolio

Work experience

Ibex_

Ibex

Full-time • 5 yrs 7 mos

Customer Support Executive

Nov 2021 - Dec 2024 • 3 yrs 1 mo

Got the promotion in the same organization and started dealing with the escalations escalated by the agents.

Customer Support Agent

May 2019 - Nov 2021 • 2 yrs 6 mos

Customer Support Agent handling calls and chat support for the Western Union Campaign