I will do customer support specialist

Hi, I'm a customer experience and operations professional with 8 years of hands on work including 5 years specializing in Customer Service and a Bachelor's degree in Industrial Engineering, which gives me a strong process driven approach to every task I handle.

I help businesses run smoother by managing the day to day work that keeps clients happy and operations organized such as Customer Inquiries, Bookings, Admin Tasks and Data, handled accurately, on time and without you having to follow up.

What I bring to your business:

- Customer Support across Email, Chat, and Technical channels

- Booking & Reservation Management

- Administrative Support & Data Entry

- Operations coordination (background as a Contact Center Agent and Operational Manager)

Tools I work with:

CRM systems, Zendesk, Sales Force, Zoho, Google Workspace, Microsoft Office etc.

Why clients choose to work with me:

I combine years of Frontline Customer Service Experience with an engineering background meaning I don't just complete tasks, I look for ways to make your processes more efficient. I'm detail oriented, communicate proactively and treat your business operations as if they were my own.