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IT Support and Computer Technician
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IT Support Specialist
Freelancer.com • Self-employed
Jul 2021 - Present • 5 yrs 4 mos
Provided technical support for community members, friends, and family. Diagnosed and resolved issues related to Windows, software applications, internet connectivity, and consumer devices. Installed, configured, and updated operating systems and software applications. Assisted users with Wi-Fi setup, device configuration, and basic network troubleshooting. Performed malware removal, system maintenance, and PC performance optimization. Supported users with technical issues on computers, smartphones, and Smart TVs.