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tapasgupta1006

Tapas Gupta

@tapasgupta1006

Python L1 Application Support Engineer

India
English, Hindi
About me
I am a Python L1 Application Support Engineer with experience in production support, incident troubleshooting, log analysis, SQL/MySQL, application monitoring, and technical documentation. I work with Python to automate repetitive support checks and log parsing tasks. I can help with application troubleshooting, log analysis, SQL data validation, Python scripting, and support documentation. I focus on practical solutions, clear communication, and reliable delivery.... Read more

Skills

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tapasgupta1006
Tapas Gupta
Offline • 

See my services

Technical Support
I will create python scripts for log analysis and automation
From$15 / projectMore details

Work experience

Capgemini

Analyst

Capgemini • Full-time

Aug 2024 - Present • 2 yrs 1 mo

Provided L1 application support for enterprise applications for a banking client, including ticket triage, incident troubleshooting, log analysis, SQL-based data validation, and application monitoring. Worked across Linux and Windows environments using Dynatrace and Grafana. Developed Python scripts for repetitive support checks and log parsing, documented troubleshooting procedures, and collaborated with development, QA, and DevOps teams to resolve production issues within SLA.