Catherine A

Janitorial Cold Calling & Appointment Setting Specialist

KREATOVATE • Freelance

Jun 2018 - Aug 2020 • 2 yrs 2 mos

Managed high volume outbound cold calling campaigns for janitorial, commercial cleaning, office cleaning, and facility maintenance companies. Contacted business owners, facility managers, property managers, office administrators, and key decision-makers to introduce cleaning services and identify new business opportunities. Conducted targeted prospecting, qualified potential clients based on their cleaning needs, current providers, service frequency, location, and decision-making process. Built professional conversations with prospects, asked effective qualifying questions, handled objections confidently, and communicated the value of reliable commercial cleaning solutions. Scheduled qualified appointments and callbacks for sales teams, maintained detailed CRM records, updated call statuses, documented prospect information, and organized follow-up activities. Followed up consistently with interested prospects to improve engagement and support the sales process. Experienced in cold calling for office buildings, medical facilities, retail stores, warehouses, restaurants, schools, churches, property management companies, and other commercial locations. Focused on professional communication, accurate data entry, consistent follow-up, appointment setting, and helping janitorial businesses connect with qualified prospects and generate new client opportunities.