t
taryn_orton

Taryn Septoe

@taryn_orton

Virtual Assistant, Legal Intake, Legal Assistant

South Africa
English
About me
Hi, I’m a dedicated Virtual Assistant and Legal Intake Specialist with over 10 years of experience in administration, sales, and client support. I help businesses stay organised, manage client communication, and ensure no opportunity is missed. I specialise in admin tasks, customer support, and legal intake, handling every interaction with professionalism and care. I am detail-oriented, reliable, and committed to delivering high-quality work with fast turnaround times. Available for long-term and ongoing work. Let’s work together and grow your business.... Read more

Skills

t
taryn_orton
Taryn Septoe
Offline • 

See my services

General Assistance
I will be your legal assistant for client intake and law firm support
From$15 / projectMore details

Work experience

Virtual Assistant & Legal Intake Specialist

O'Connor Law PLLC • Full-time

Oct 2021 - Mar 2024 • 2 yrs 5 mos

Job Description: -Managed high-volume legal intake for a U.S.-based law firm, serving as the first point of contact for prospective clients. -Conducted detailed client screenings to assess case eligibility based on firm-specific criteria and practice areas. -Handled inbound inquiries via email, web forms, and CRM platforms, ensuring prompt and professional responses. -Scheduled consultations and coordinated attorney calendars across multiple time zones -Maintained accurate client records within CRM systems (case notes, intake forms, and follow-up tracking). -Executed structured follow-up processes to increase consultation bookings and client conversion rates. -Delivered client communication with professionalism, empathy, and confidentiality in line with legal industry standards. -Supported attorneys with administrative coordination, document handling, and workflow management Key Achievements: -Increased client conversion rates by improving intake response time and follow-up consistency -Ensured zero missed opportunities by implementing organised intake tracking systems -Enhanced client experience through clear, timely, and professional communication -Streamlined intake workflows, reducing administrative bottlenecks for legal teams

Sales, Marketing & Finance Director

Xpress4Less Pty Ltd • Full-time

Feb 2014 - Jul 2019 • 5 yrs 5 mos

Job Description & Achievements: -Managed full business operations including finance, HR, marketing, and sales -Built and maintained strategic client relationships -Led business development initiatives to drive revenue growth -Supervised a team of 10 employees across multiple functions -Improved operational efficiency and customer satisfaction -Developed and executed marketing and sales strategies

Conference Producer

Marcus Evans Malaysia • Full-time

Feb 2017 - Dec 2017 • 10 mos

Job Description: -Coordinatedand executed international conferences and events -Managed client communication, vendor coordination, and scheduling -Oversaw budgets, logistics, and event planning processes -Delivered high-quality events aligned with client expectations