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tasya_ftr

Tasya F

@tasya_ftr

Hospitality VA And Guest Support Specialist I Creative Writing And Simple Design

Indonesia
English, Malay
About me
Hi, I’m Natasha. I blend my background in high-end hospitality with a passion for creative storytelling to support your brand. What I offer: Virtual Assistance: Guest communication, reservation handling, and organized admin support. Creative Content: Emotionally engaging captions, product descriptions, and short scripts. Simple Design: Aesthetic Instagram posts, E-books, PowerPoints, and business cards. I’m detail-oriented, responsive, and dedicated to delivering work that feels human and professional. Let’s grow your brand together!... Read more

Skills

t
tasya_ftr
Tasya F
Offline • 
Average response time: 1 hour

See my services

Messaging & Emailing
I will write airbnb guests messages and whatsapp replies for your villa
From$15 / projectMore details
Menu Design
I will design a professional and editable canva menu template for your restaurant
From$10 / projectMore details

Portfolio

Work experience

Swiss-Belhotel_International

Guest Service Agent

Swiss-Belhotel International • Full-time

Dec 2025 - Mar 2026 • 3 mos

had the opportunity to work as a Guest Service Agent in Seminyak, Bali, where I handled fast-paced guest interactions and diverse international requests. This hands-on experience taught me how to communicate effectively under pressure and, most importantly, how to connect with guests from all over the world. I’ve taken the best communication strategies I learned on the ground and turned them into these ready-to-use templates for you.

Account Payable & Account Receivable

Oakwood Suites La Maison Jakarta • Full-time

Jul 2024 - Jan 2025 • 6 mos

Finance & Accounting Intern Processed invoices, billing, payments, and reconciliations, improving financial accuracy and reporting timeliness Maintained documentation for audits, ensuring compliance with company policies and standards Developed strong administrative and organizational skills through hands-on finance operation

Front Desk Agent

Harris Hotel Batam Center • Full-time

Dec 2022 - Jul 2023 • 7 mos

Managed check-in/out, reservations, and room allocations using VHP system with accuracy and efficiency Handled guest inquiries and telephone services, enhancing satisfaction and service quality Built strong communication, problem-solving, and teamwork skills while assisting international/domestic guests