I will troubleshoot windows and microsoft 365 problems remotely

Uganda

I speak English

Digital Systems, IT Support and Documentation Specialist

Digital Friends is a brand-led digital studio founded by an ICT professional and educator in Uganda. I help small businesses, founders, schools and organisations improve everyday work through Excel re...

About this Gig

Need clear, structured help with a Windows 10 or Windows 11 computer or Microsoft 365 app?

I will troubleshoot agreed issues remotely, explain what I am checking, and provide a concise outcome summary. Typical work includes Microsoft 365 application problems, Windows settings, printer setup, basic connectivity, updates, user-profile issues, and general software troubleshooting.

Remote sessions use TeamViewer or AnyDesk. You remain present and in control throughout the session, and access must be authorised by the device owner. Please back up important files before the appointment.

This service does not include password bypass, unlawful access, hidden monitoring, production Active Directory administration, advanced cloud architecture, physical hardware repair, guaranteed data recovery, or unlicensed software. If an issue needs on-site repair, vendor escalation, a paid licence, or a specialist, I will explain that clearly.