Tauhid Ahmed

AI & Automation Specialist

Fiverr • Freelance

Mar 2021 - Present • 5 yrs 4 mos

● Architect end-to-end automation pipelines by integrating AI tools with Make.com and n8n to streamline business operation. ● Develop and deploy AI chatbots using Botpress, connected directly to client knowledge bases for automated customer support. ● Produce automated AI avatar videos and educational content to enhance client branding ● Consult with clients to research and implement emerging AI business solutions

Social Media Manager

WOW (Wonderful Outfit World), Sylhet • Full-time

Aug 2023 - Nov 2024 • 1 yr 3 mos

● Managed full-cycle social media presence (Facebook, Instagram, TikTok) for a retail clothing brand. ● Created daily content, managed community engagement, and responded to customer inquiries ● Implemented automated messaging flows to handle FAQs and order queries efficiently Result: Grew the Facebook audience from 500 to over 18,000 followers while significantly improving response times

Digital Marketer

Marketing Agency NYC • Full-time

May 2021 - Jul 2023 • 2 yrs 2 mos

● Managed client social channels and content strategy for Facebook and YouTube ● Executed paid ad campaigns and designed landing pages to drive traffic and conversions ● Automated content publishing and repetitive administrative tasks using Make.com and Zapier ● Built and optimized websites on WordPress and Wix, including on-page SEO. ● Recruited and supervised virtual assistants for recurring operational tasks. Result: Scaled a client Instagram account from 200 to 10,000+ followers and resolved critical reputation management issues