
Agustin
IT Support
Skills

See my services

Work experience
IT Support & Implementation Specialist
Experian Experts UK • Full-time
Jun 2022 - Jan 2025 • 2 yrs 7 mos
Technical support for PowerCurve platforms (PCSM, PCCM, PCC). - Troubleshooting installation, authentication, and configuration issues - LDAP and database configuration - Support for banking clients in LATAM - License management - Ticket handling using ServiceNow - Collaboration with global technical teams Focused on diagnosing and resolving complex system issues.
On-Site IT Support Technician
Support EXP • Full-time
Nov 2019 - Jun 2022 • 2 yrs 7 mos
On-site IT support in corporate and industrial environments. - Support for Windows 7/10/11 environments - Hardware, network, and printer troubleshooting (including Zebra) - End-user and executive support - System setup and domain configuration - Basic infrastructure support Experience in fast-paced environments with high user demand.