I will be your expert shopify customer support agent providing customer support service

4.9
4.9

Pakistan

I speak Urdu, English

1,000 orders completed

Believer of Quality Services

I’m Kamal with 9 years of business development experience in the E-commerce, Energy, and Tech industries. With hands-on experience and large projects end-to-end delivery, I have a team of professional...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

What people loved about this freelancer

About this Gig

Hi,


Are you tired of managing your business operations alone? Let us help you! We offer top-class customer service and support to ensure your store runs smoothly, so you can focus on growing your business.


What you'll get


  • 24/7 assistance from our highly skilled customer support team
  • Expert handling of emails, booking and tracking, disputes, and orders
  • Professional management of your online store and its issues
  • Prompt responses to all inquiries, with a promised SLA of under 1 minute for live chat support


Our services


  • Shopify customer service and support
  • Order fulfillment management
  • Extensive chat support for all inquiries
  • Email support for general inquiries, special requests, and tech-related issues
  • Order management, including order processing, scheduling, and handling of refunds, chargebacks, and updates


We work with the following service platforms


  • Shopify stores
  • Amazon Stores
  • SAAS


Our tools


  • HelpDesk
  • Gorgias
  • Zendesk
  • FreshDesk
  • Kustomer
  • TIDIO
  • Meta
  • Dropshipping (DSER, Dropified)
  • Re-Amaze


We've helped numerous clients grow their businesses and improve their customer satisfaction ratings. Don't hesitate to hit the message button and let's discuss how we can help you too!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Non-technical support

Language:

Dutch

English

Luxembourgish

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

Clients I’ve worked with
Aquamarise

Aquamarise

I'm providing mainly the Email customer support services and social media support Services to this client and this is my recurring client

Jan 2025

My Portfolio

Reviews

54 reviews for this Gig
4.9

(52)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.9
  • Quality of delivery
    4.9
  • Value of delivery
    5
Sort By
Most relevant
  • Y

    yordharnsao

    Repeat Client

    SE

    Sweden

    4.3

    very good no complaints, learns quickly and is responsive

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • S

    stone_hands

    Repeat Client

    US

    United States

    5

    Great workmanship

    $50-$100

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • V

    victorfrdin

    Repeat Client

    SE

    Sweden

    5

    Kamal and his team are incredibly skilled. I’ve been working with them for a week now, and I’ll definitely continue doing so for a long time. I don’t have to worry about anything, his team takes great care of our customers. The communication is excellent, and I can confidently recommend them to anyone...

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    salkin12

    Repeat Client

    SE

    Sweden

    5

    Great work! We will keep working together!

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    aunatural

    Repeat Client

    US

    United States

    5

    Went above and beyond, and provide great customer service to our customers. Will keep you long term.

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
Reviews

54 reviews for this Gig
4.9

(52)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.9
  • Quality of delivery
    4.9
  • Value of delivery
    5
Sort By
Most relevant
  • Y

    yordharnsao

    Repeat Client

    SE

    Sweden

    4.3

    very good no complaints, learns quickly and is responsive

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • S

    stone_hands

    Repeat Client

    US

    United States

    5

    Great workmanship

    $50-$100

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • V

    victorfrdin

    Repeat Client

    SE

    Sweden

    5

    Kamal and his team are incredibly skilled. I’ve been working with them for a week now, and I’ll definitely continue doing so for a long time. I don’t have to worry about anything, his team takes great care of our customers. The communication is excellent, and I can confidently recommend them to anyone...

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    salkin12

    Repeat Client

    SE

    Sweden

    5

    Great work! We will keep working together!

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    aunatural

    Repeat Client

    US

    United States

    5

    Went above and beyond, and provide great customer service to our customers. Will keep you long term.

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No