I will be your full time customer service representative as customer support agent

5.0
5.0

Pakistan

I speak Urdu, English

1,100 orders completed

Gig Summary

Believer of Quality Services

I’m Kamal with 9 years of business development experience in the E-commerce, Energy, and Tech industries. With hands-on experience and large projects end-to-end delivery, I have a team of professional...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

What people loved about this freelancer

About this Gig

Hi,


Are you looking for a customer service representative, customer support agent, call center services, virtual assistant, appointment setter, or customer success manager? then your search is over!


Services Types being offered:

1: Operations Support for SAAS products, IPTV support, Robot operations, Courier Delivery, Utilities, Healthcare companies)

 

2: Amazon & Shopify customer service for Email Support / Live chat (1 min SLA)/Inbound/Outbound Calling/Social Media handling, Order fulfillment, Refunds, Chargeback, Disputes, Tracking, Subscription Management


You will get the following by entrusting your operations with me.

1: Top Notch Customer Service and Quality

2: Dedicated agent working on your tasks

3: Multiple Agents for increasing support if required


Service Platform

1: Shopify stores

2: Amazon Stores

3: Etsy

4: Ebay

5: Wocommerce

6: SAAS


What Tools do we use to provide support?

1:Zendesk

2:Gorgias

3:Kustomer

4:Meta Business Suite

5:Tidio

6:Freshdesk

7:Re-Amaze

8:Opsgenie

9:HelpDesk

10:Dialpad

11: Linear

11:Dropshipping (Dropified, DSER, Honestfulfilment)


Let's discuss your project and with our service take your company's customer support to the next level

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

Dutch

English

Swedish

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

Clients I’ve worked with
Aquamarise

Aquamarise

I'm providing mainly the Email customer support services and social media support Services to this client and this is my recurring client

Jan 2025

My Portfolio

Reviews

351 reviews for this Gig
5.0

(348)
(1)
(2)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • J

    jy_contact

    US

    United States

    Ongoing collaboration
    5

    Absolutely fantastic customer service from Kamal! They were incredibly polite and friendly from the very first message. Communication was smooth and fast—they explained everything clearly and kept me updated throughout the process. It’s rare to find someone so patient who replies with such genuine warmth....

    $800-$1,000

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • R

    riverlifestylem

    US

    United States

    Ongoing collaboration
    5

    They truly showed caring with my client results and taking care of things. I felt I could depend on them.

    $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • F

    firmamatraktief

    NL

    Netherlands

    5

    Definitely worth 5 stars! The level of collaboration was fantastic, and the end result exceeded expectations. They showed great attention to detail, and the strategic business planning was incredibly strong. I would love to work with them again in the future!

    $100-$200

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    anonym561

    CH

    Switzerland

    Ongoing collaboration
    5

    Excellent customer support service! Kamal handled my E-commerce customer support professionally. Managed customer inquiries, order tracking, refunds, and email support with quick responses and great communication. I highly recommend this seller for support services particularly shopify support. I’ll definitely work with him again!

    $200-$400

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • F

    footyoutlet

    AU

    Australia

    5

    Happy with the service provided, will continue to work together long-term.

    $100-$200

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
Reviews

351 reviews for this Gig
5.0

(348)
(1)
(2)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • J

    jy_contact

    US

    United States

    Ongoing collaboration
    5

    Absolutely fantastic customer service from Kamal! They were incredibly polite and friendly from the very first message. Communication was smooth and fast—they explained everything clearly and kept me updated throughout the process. It’s rare to find someone so patient who replies with such genuine warmth....

    $800-$1,000

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • R

    riverlifestylem

    US

    United States

    Ongoing collaboration
    5

    They truly showed caring with my client results and taking care of things. I felt I could depend on them.

    $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • F

    firmamatraktief

    NL

    Netherlands

    5

    Definitely worth 5 stars! The level of collaboration was fantastic, and the end result exceeded expectations. They showed great attention to detail, and the strategic business planning was incredibly strong. I would love to work with them again in the future!

    $100-$200

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • A
    image-docs

    anonym561

    CH

    Switzerland

    Ongoing collaboration
    5

    Excellent customer support service! Kamal handled my E-commerce customer support professionally. Managed customer inquiries, order tracking, refunds, and email support with quick responses and great communication. I highly recommend this seller for support services particularly shopify support. I’ll definitely work with him again!

    $200-$400

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • F

    footyoutlet

    AU

    Australia

    5

    Happy with the service provided, will continue to work together long-term.

    $100-$200

    Price

    3 days

    Duration

    Helpful?
    Yes
    No