t
teguhkembaren

Teguh K

@teguhkembaren

Head of Support Function

Indonesia
English, Indonesian
About me
I am a Head of Support Function with extensive experience leading IT support teams and ensuring business-aligned operations. I specialize in managing Service Desk operations, SLAs, and incident management for retail systems and ERPs. I am focused on continuous improvement, SOP development, and building solution-oriented teams to support daily business activities.... Read more

Skills

t
teguhkembaren
Teguh K
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will provide professional IT help desk and technical support
From$15 / projectMore details
SQL & NoSQL Queries
I will fix sql queries and troubleshoot database issues
From$15 / projectMore details

Work experience

CGV*_Cinemas

CGV* Cinemas

Full-time • 5 yrs

Sr. Movie Engineer Support (IT Support)

Aug 2016 - Aug 2018 • 2 yrs

Managed movie projection operations including uploading and testing content, maintaining projectors and sound systems, and ensuring all movies played on time. Performed configurations on POS systems and TV advertising materials on-site while ensuring network and system stability.

Projectionist

Aug 2013 - Aug 2016 • 3 yrs

Responsible for the technical operation of movie projection equipment. Ensured high-quality playback of films, performed routine maintenance on projection hardware, and collaborated with the site team to maintain the schedule of screenings without technical issues.