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terrasync

Naresh Ravi

@terrasync

Enterprise Architect : SAP systems and ServiceNow ITOM

Netherlands
English, French, Kannada, Hindi
About me
I work hard and play hard. Technology, finance, and traveling are my passion. I have worked in 3 different countries. I am happy to learn and share. Architecting the bridge between Enterprise Finance and IT Ops. 14+ years scaling SAP & ServiceNow for global giants. Founder @Terrasync: building digital futures in emerging markets.... Read more

Skills

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terrasync
Naresh Ravi
Offline • 
Average response time: 4 hours

See my services

Business Strategy & Innovation
I will be your enterprise solution architect for servicenow and sap
From$150 / projectMore details

Work experience

Founder

Terrasync

Jan 2025 - Present • 1 yr 4 mos

- ServiceNow Architecture: Designing and implementing ServiceNow ITOM solutions, specialized in Event Management, CMDB health optimization, and ITIL V4 process automation. - SAP S/4HANA Integration: Providing expert consulting for SAP FICO and SD modules, focusing on bidirectional data flow between SAP ERP and external ITSM platforms via Integration Hub. - Technical Development: Developing custom GlideScript and JavaScript solutions to automate complex enterprise workflows and bridge the gap between finance and IT operations. Building digital infrastructure in emerging economies by harnessing AI and blockchain to address critical gaps in sustainable tourism and agriculture. - Empowering local communities with technology-driven solutions that promote inclusive economic growth and transparent resource management.

Business Product Analyst

Global Airline

Oct 2018 - Present • 7 yrs 7 mos

- ServiceNow Architecture & ITOM: Serve as the Lead Process Architect for ServiceNow Event Management, designing frameworks that serve 50+ monitoring systems and reducing MTTR by 35% through intelligent alert correlation and automated routing. - CMDB & Data Integrity: Spearheaded a comprehensive CMDB health initiative, improving CI data accuracy from 62% to 94% by implementing automated CI binding, relationship mapping, and discovery tuning. - SAP S/4HANA Finance & Logistics: Managed end-to-end SAP SD and FICO process optimizations, including Interline Billing, revenue recognition, and vendor payment systems managing €500M+ in annual volume. - Integration & Automation: Architected bidirectional integration pipelines between SAP and ServiceNow using Integration Hub, automating 40+ manual workflows and reducing processing errors by 60%. - Leadership & Governance: Managed cross-functional nearshore and offshore teams to implement ITIL V4 and SAFe methodologies, ensuring 99.2% system uptime for 3,500+ global users.

SAP Consultant

Altran

Nov 2016 - Oct 2018 • 1 yr 11 mos

Provided integration and support for SAP FICO, SD, PS, and HR modules, including budgeting, forecasting, and fraud detection using SAP GRC