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Anil
@theaniljoshi
Zendesk Expert, API Integration, AI Automation, Help Desk Consultant
India
English, Hindi
About me
Hi, I’m Anil, a Zendesk Consultant and Integration Specialist with 9+ years helping businesses improve customer support via automation, integrations, migrations, and custom development. I work with startups, growing firms, and enterprises to create efficient, scalable, and easy-to-manage support systems. Whether you’re implementing Zendesk, optimizing an existing setup, migrating from another platform, or connecting Zendesk with business apps, I deliver solutions that boost productivity and customer experience. Let’s build a future-ready support platform that saves time and grows with you.
Skills
Anil
Offline •
See my services
CRM Management
I will setup, customize and optimize your zendesk support workspace
CRM Management
I will build zendesk automations, triggers, macros and sla workflows
Work experience
Senior Application Developer
Vimeo • Full-time
Dec 2021 - Jan 2026 • 4 yrs 1 mo
Build and maintain Zendesk-based support applications, custom integrations, and automation tools. Develop responsive Zendesk applications using React and ZAF. Design middleware integrations between Zendesk and platforms like Salesforce, Slack, and Twilio. Implement Help Center integrations, custom forms, and advanced automation scripts to reduce operational workload. Collaborate with cross-functional teams to deliver scalable customer support solutions and provide production support for critical systems.
