Theophilus

GoHighLevel CRM & Sales Funnel Specialist

Abacus Exchange • Freelance

May 2021 - Sep 2023 • 2 yrs 4 mos

Designed and optimized complete GoHighLevel CRM systems and high-converting sales funnels for businesses in industries including coaching, real estate, ecommerce, dental, fitness, and local services. Built landing pages, opt-in pages, booking funnels, sales pages, thank-you pages, and membership areas while ensuring smooth customer journeys from lead generation to conversion. Configured pipelines, opportunity stages, smart lists, workflows, triggers, custom fields, and lead tracking systems to improve sales management and follow-up efficiency. Integrated GoHighLevel with Stripe, Twilio, Mailgun, Zapier, Make, Google Sheets, Calendars, and Facebook Lead Ads for seamless automation. Developed advanced email and SMS nurturing campaigns, appointment reminders, missed-call text back systems, and lead reactivation campaigns that increased customer engagement and reduced response time. Collaborated with business owners to improve conversion rates, automate repetitive tasks, and centralize operations inside GoHighLevel.

GoHighLevel CRM Specialist

GVB • Freelance

Jan 2022 - Mar 2023 • 1 yr 2 mos

BloomBox is a modern floral and gifting brand dedicated to helping people celebrate love, connection, and meaningful moments through beautifully designed flower arrangements and thoughtful gifts. We specialize in premium roses, luxury bouquets, surprise gift boxes, romantic packages, anniversary collections, Valentine’s specials, and customized floral experiences that create unforgettable memories. We are looking for a creative, detail-oriented, and passionate professional to join our growing team and help elevate the BloomBox customer experience. The ideal candidate should have a strong understanding of customer satisfaction, visual presentation, sales support, and brand communication. You will be responsible for assisting with floral order coordination, product presentation, customer engagement, and ensuring every order reflects the elegance and emotional value of the BloomBox brand. Key responsibilities include managing customer inquiries, coordinating flower and gift orders, supporting marketing campaigns, maintaining product quality standards, assisting with seasonal promotions, and ensuring timely delivery coordination. You may also work closely with the creative team to develop romantic campaign ideas for holidays, birthdays, proposals, weddings, anniversaries, and other love-centered celebrations. The ideal candidate should possess excellent communication skills, creativity, attention to detail, organizational abilities, and a passion for creating memorable customer experiences. Experience in retail, gifting, floral services, customer support, e-commerce, or social media marketing is an added advantage. At BloomBox, we believe flowers are more than gifts — they are emotional expressions that bring people closer together. We are committed to creating elegant experiences that celebrate love in all its forms, and we’re looking for someone who shares that vision and passion.