t
thesamiaco

Samia

@thesamiaco

I help businesses manage clients and tell their story

India
English, Hindi
About me
Hi, I'm Samia! 5+ years in sales, customer success, and account management, with a creative side in content writing, copywriting, and presentation/brochure design. I keep my services focused rather than offering one big catch-all package, so you always know what you're getting and I can actually go deep instead of spreading myself thin. Not sure which service fits your need? Just message me.... Read more

Skills

t
thesamiaco
Samia
Offline • 

See my services

Customer Personalization Strategy
I will set up your CRM and design a customer onboarding process
From$35 / projectMore details
Sales Copy
I will write persuasive sales copy, emails, or ghostwritten content
From$20 / projectMore details

Portfolio

Work experience

Customer Success Executive & Account Management

AMERICAN HIGH STAND ACADEMY • Full-time

Mar 2024 - Nov 2025 • 1 yr 8 mos

Owned end-to-end onboarding and account management for B2B SaaS accounts, driving fast time-to-value and proactively resolving risk to protect renewals. Managed onboarding and adoption for 50+ B2B accounts, ran QBRs and usage reviews, and identified expansion opportunities that supported retention and growth.