
G. Lau
Skills

See my services


Work experience
PRINCIPAL SERVICE EXECUTIVE
Zuellig Pharma • Full-time
Dec 2023 - Present • 2 yrs 10 mos
Account Management & Client Relations Serve as the primary point of contact for key pharmaceutical principals; successfully manage client accounts by alignment with Service Level Agreements and hosting regular Business Review Meetings Inventory & Master Data Control Maintain highly accurate product pricing, licensing, and material master data within SAP ERP system; analyse stock levels to mitigate stockouts and overstock risks. Cross-Functional Coordination Act as the strategic bridge between external principals and internal teams (Warehouse, Quality Assurance, Regulatory Affairs, and Finance) to ensure operational compliance Issue Resolution & KPI Monitoring Proactively resolve order fulfilment bottlenecks and logistics discrepancies, consistently maintaining an average KPI achievement rate