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this_is_sumiya

Sumiya Rahman

@this_is_sumiya

Ticket Puller, Ticket Fulfillment and Broker Assistant

Bangladesh
English
About me
Hi! I'm a Ticketing Operations Specialist with 4+ years of experience in US and Canadian ticket markets. I've handled 100+ daily orders. ✅ Ticket Purchasing – Presales and onsales ✅ Fulfillment – Transfers and order management ✅ Pricing – Market research and inventory ✅ Broker Assistance – Account and order management ✅ Virtual Assistance – Data entry and customer support 🛠️ **Tools:** Ticketmaster, AXS, StubHub, SeatGeek, Automatiq, Excel and Google Sheets. 🤝 Let's work together to streamline your ticketing operations!... Read more

Skills

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this_is_sumiya
Sumiya Rahman
Offline • 

See my services

General Assistance
I will be your expert ticket puller and ticket broker assistant

Work experience

TicketSwap

Ticket Operations Specialist

TicketSwap • Freelance

Feb 2022 - Dec 2023 • 1 yr 10 mos

Managed ticket purchasing, order fulfillment, and day-to-day operations for US and Canadian concerts, sports, and live events. Handled high-demand presales and onsales through Ticketmaster, Live Nation, AXS, and other ticketing platforms. Processed 100+ daily orders, including ticket transfers, delivery tracking, inventory updates, and order verification. Assisted with pricing research, account management, customer support, and resolving ticketing issues to ensure accurate and timely fulfillment.