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ThongLT
@thonggg_
Operations Support, SOPs, Workflow and Process Improvement
Malaysia
English
About me
I help small businesses organize daily operations, improve workflows, and turn messy information into clear and practical systems. My experience includes SOP creation, process improvement, task and deadline tracking, project coordination, online research, Excel and Google Sheets organization, and general operations support. I am comfortable using AI tools such as ChatGPT to improve research, drafting, and work efficiency, while reviewing the final output based on actual business needs. My goal is to make processes clearer, easier to follow, and more manageable for business owners and teams.
Skills
ThongLT
Offline •
See my services
Project Management
I will create a clear and practical sop for your business
Work experience
Operations Manager
Services
Dec 2024 - Present • 1 yr 8 mos
Operations Manager in a Malaysian SME, supporting business operations, SOPs, process improvement, project coordination, and management follow-up.
