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I will provide professional microsoft 365 administration and technical support
Microsoft 365, IT Automation Specialist
I’m a Microsoft 365 & IT Systems Specialist with 5+ years of hands-on experience supporting MSP environments and international clients. I specialize in Microsoft 365, Exchange Online, Entra ID, Active...
About this Gig
I will provide professional Microsoft 365 administration, troubleshooting, and IT technical support for your business.
With 5+ years of hands-on MSP experience supporting international clients, I can help resolve Microsoft 365 and Windows-related technical issues.
My services include:
- Microsoft 365 administration and troubleshooting
- Exchange Online and email troubleshooting
- Microsoft Teams, SharePoint and OneDrive support
- Microsoft Entra ID, user accounts, permissions and MFA
- Active Directory and Windows Server support
- Windows 10/11 troubleshooting
- DNS, DHCP, networking and connectivity issues
- File server, NTFS and SMB permissions
- PowerShell administration and troubleshooting
- General IT system administration and technical support
I focus on identifying the root cause and providing practical, reliable solutions rather than temporary fixes. I communicate clearly throughout the process and can provide documentation where appropriate.
Whether you need help with a single Microsoft 365 issue or a more involved technical problem, I will professionally investigate, resolve, and validate the solution.
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Printer
Operating system:
Windows
•
IOS
•
Android
•
Other
My Portfolio
FAQ
What Microsoft 365 services can you help with?
I can help with Exchange Online, Outlook/email issues, Teams, SharePoint, OneDrive, Microsoft Entra ID, user accounts, permissions, MFA, and general Microsoft 365 administration.
Can you troubleshoot email and Exchange Online issues?
Yes. I can investigate email delivery, mailbox, Outlook, mail flow, authentication, configuration, and related Exchange Online issues.
Can you help with Windows Server and Active Directory?
Yes. I can assist with Active Directory, Windows Server, user and permission issues, DNS, DHCP, Group Policy, file servers, and related troubleshooting.
What information do you need before starting?
Please provide a clear description of the issue, relevant error messages or screenshots where applicable, and the environment or service affected. I will request any additional information needed after reviewing the problem.
Can you troubleshoot desktop and laptop issues?
Yes. I can troubleshoot Windows desktop and laptop issues, Mac, including performance problems, user profiles, applications, drivers, browsers, activation, connectivity, and general system issues.
Can you troubleshoot printer and device connectivity issues?
Yes. I can investigate common printer and device connectivity problems, including network connectivity, device discovery, driver-related issues, shared printer access, and Windows configuration.
