
Juwon
CRM Workflow Automation and Chargeback Prevention Specialist
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Work experience
CRM & Workflow Automation Specialist
Self-Employed • Freelance
Aug 2024 - Present • 1 yr 9 mos
I design and build CRM systems and automated workflows for small businesses, coaches, and service-based teams. My work focuses on reducing manual tasks, improving client management, and connecting tools like Airtable, Notion, Monday.com, HubSpot, Zapier, and Make.com into seamless systems. I help clients: Organize leads and customer data Automate repetitive business processes Build dashboards for tracking performance Improve team workflow efficiency Reduce time spent on manual admin tasks I also work on improving business transaction flow and supporting systems that help reduce payment disputes and chargebacks by improving clarity and tracking. The goal is always simple: make business operations smoother, faster, and more scalable.