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Tobi Forge
@tobi_fortge
Custom AI Support Agents That Reduce Response Time and Ticket Volume
United Kingdom
English
About me
AI Automation Developer specializing in intelligent chatbots and customer service automation. I build production-ready conversational AI using Python and LLM APIs (OpenAI, Claude) from FAQ bots to multi-turn support agents integrated with your CRM, helpdesk, or e-commerce stack.
I focus on solutions that actually cut ticket volume and response time proper API integration, conversation memory, human escalation logic, and clean deployment that runs without babysitting.
Drowning in repetitive customer questions to slow responses? Let's talk about what a custom AI assistant could do for you
Skills
Tobi Forge
Offline •
Average response time: 1 hour
See my services
Custom GPT Apps
I will custom ai chatbot development using gpt or claude API for your website
AI Chatbot Development
I will automate your customer support inbox with ai
Work experience
AI Automation Developer
Hardbacon • Freelance
Apr 2026 - May 2026 • 1 mo
Design and deploy custom chatbot and automation solutions for small-to-mid-size businesses. Built and integrated LLM-powered support agents connected to client CRMs and helpdesks, cutting average response time by 40% and automating handling of routine tickets. Manage full project lifecycle from requirements gathering to deployment and client handoff.
AI Chatbot Developer
Real Estate Photo and Video Services | Elevate Your Property Listing • Freelance
Mar 2026 - Apr 2026 • 1 mo
Built a Python-based customer service chatbot using the OpenAI API, integrated with the client's existing Zendesk instance. Implemented conversation memory and human-escalation logic. Result: reduced first-response time from ~4 hours to under 2 minutes and handled roughly 60% of incoming tickets without human intervention.
