I will be your customer support inbox and ticket management setup

Nigeria

I speak English

Virtual Administrative Assistant

I am a Virtual & Administrative Assistant with experience across Customer Support, CRM, and Business Operations. I help executives and growing businesses stay organized by managing email, calendars, a...
About this Gig

Need your customer support inbox or helpdesk organized and running smoothly? I'll set up and manage your support workflows in Zendesk, Freshdesk, or Intercom, so every customer inquiry gets a timely, consistent response.


What's included:


Ticket creation, categorization, and routing

Knowledge base structure setup

Response templates and workflow configuration

Inbox labeling and priority filtering

Ongoing ticket management and reporting


Ideal for small businesses and remote teams that need a reliable support system without hiring a full-time agent. Message me to discuss your platform and ticket volume.


Social media platform:

Facebook

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Twitter

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Instagram

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LinkedIn

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TikTok

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Freshdesk

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Zendesk

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Intercom

My Portfolio