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todonpole

Toby W

@todonpole

Senior Systems Research Administrator

United Kingdom
English
About me
IT Systems Administrator with 7+ years of experience supporting enterprise infrastructure, Windows systems, networking and hardware. I currently support research computing systems at the National Pathology Imaging Co-operative (NPIC), working with digital pathology platforms and specialised hardware such as PowerWall visualisation systems and medical imaging monitors. I specialise in PowerShell automation, network troubleshooting, Windows and Microsoft 365 support, and hardware diagnostics to quickly identify and resolve technical issues.... Read more

Skills

t
todonpole
Toby W
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will create powershell automation scripts
From$25 / projectMore details

Work experience

Senior System Research Administrator

NPIC • Full-time

Apr 2025 - Present • 1 yr 1 mo

Support research infrastructure and computing systems used for digital pathology imaging and analysis. Relevant technical experience: • Diagnosing and resolving network connectivity and infrastructure issues across integrated research systems • Troubleshooting Windows environments and Microsoft 365 services • Writing PowerShell scripts to automate system checks and administrative tasks • Investigating software and platform errors using system logs and diagnostics • Supporting imaging platforms and large data workflows used in research environments • Assisting with specialised hardware environments including high-performance workstations, PowerWall visualisation systems, and medical imaging monitors • Producing technical documentation and troubleshooting guides

IT Service Desk Advisor

Accent Housing • Full-time

Feb 2018 - Apr 2025 • 7 yrs 2 mos

Provided 1st and 2nd line IT support across enterprise systems and infrastructure. Relevant technical experience: • Troubleshooting Windows operating systems and Microsoft 365 environments • Diagnosing network connectivity issues, firewall problems and remote access faults • Providing remote technical support for system and application issues • Using PowerShell scripting to assist with automation and diagnostics • Managing Active Directory and Azure AD user environments • Troubleshooting desktop and laptop hardware issues including peripherals, upgrades, and device configuration • Supporting hardware deployment and endpoint troubleshooting across user environments