t
tonia7777

Anthonia B

@tonia7777

Virtual Assistant, Customer Support Specialist

Nigeria
English
About me
Hi, I'm Tonia, a dedicated Virtual Assistant and Customer Support Specialist committed to helping businesses stay organized and efficient. I provide administrative support, email and calendar management, data entry, internet research, customer service, and CRM updates. I am detail-oriented, reliable, and proactive, ensuring tasks are completed accurately and on time. My goal is to help business owners save time, improve productivity, and focus on growing their business.... Read more

Skills

t
tonia7777
Anthonia B
Offline • 

See my services

Customer Support
I will provide email and live chat support
From$5 / projectMore details
Technical Writing
I will write faq and knowledge base articles
From$10 / projectMore details

Portfolio

Work experience

Self-Help

Customer support specialist

Self-Help • Freelance

Sep 2025 - Present • 10 mos

▪ Handled customer inquiries via email and chat ▪ Resolved customer complaints professionally ▪ Maintained high-quality customer interactions ▪ Assisted with order tracking and issue resolution ▪ Provided administrative and virtual support services

Self_Employed

Administrative Manager

Self Employed • Self-employed

Sep 2024 - Nov 2025 • 1 yr 2 mos

▪ Managed daily business operations and scheduling ▪. Communicated with clients and handled service requests ▪ Coordinated appointments and team activities ▪ Maintained customer records and payments ▪ Delivered excellent customer service and client support