t
tori_iak

Victoria T

@tori_iak

Healthcare Administration and Operations Professional

United States
English
About me
I am an experienced healthcare administration and operations professional with a strong background in patient scheduling, healthcare coordination, and team leadership. I have a proven ability to manage high-volume workloads and maintain HIPAA compliance while delivering exceptional patient experiences. I am currently seeking a remote Coordinator or Administrative role to leverage my expertise in healthcare operations.... Read more

Skills

t
tori_iak
Victoria T
Offline • 
Average response time: 1 hour

See my services

Letters
I will write a personalized letter for any occasion
From$10 / projectMore details
General Assistance
I will be your professional virtual assistant
From$20 / projectMore details

Work experience

switchboard operator

Northwell Health • Part-time

Jan 2023 - Present • 3 yrs 6 mos

Provided professional telephone support for a high-volume healthcare system by managing incoming calls, scheduling appointments, transferring calls to the appropriate departments, and assisting patients with general questions. Maintained excellent customer service while following HIPAA guidelines and ensuring accurate communication with patients, providers, and staff.