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English
$
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I will provide customer support and live chat assistance
Virtual Medical Assistant
I'm a Registered Nurse and Healthcare Virtual Assistant with 4+ years of experience supporting healthcare providers and businesses. I specialize in administrative support, EMR documentation, patient s...
About this Gig
Looking for a reliable Customer Support Specialist to represent your brand professionally?
I provide non-technical customer support through email, live chat, phone support, and CRM management. As a Registered Nurse (RN) and Certified Virtual Medical Assistant, I bring excellent communication, empathy, and professionalism to every customer interaction.
Services include:
- Email Support
- Live Chat Support
- Phone Support
- CRM Management
- Customer Inquiries
- Appointment Scheduling
- Summary Reports
- Knowledge Base Maintenance
I'm committed to delivering prompt, professional, and customer-focused support that helps improve customer satisfaction.
Send me a message before placing your order to discuss your project.
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Social media platform:
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TikTok
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YouTube
Service type:
Non-technical support
Language:
English
Timezone:
UTC daytime
Knowledge base software:
Freshdesk
•
Zoho
My Portfolio
FAQ
What type of customer support do you provide?
I provide non-technical customer support, including email support, live chat, phone support, CRM updates, customer inquiries, appointment scheduling, and administrative assistance.
Which CRM and support platforms can you work with?
I can work with popular customer support and CRM platforms such as Zendesk, Freshdesk, HubSpot, Salesforce, Zoho, and similar systems.
Do you provide long term customer support?
Yes. I welcome both short term and long term projects and can adapt to your business needs.
Can you work in different time zones?
Yes. I can accommodate different time zones based on your business requirements and agreed schedule.
Why should I choose you?
As a Registered Nurse (RN) and Certified Virtual Medical Assistant, I bring professionalism, empathy, excellent communication, and a customer first approach to every interaction. My goal is to provide support that reflects positively on your business and leaves your customers with a great experience
