I will provide professional remote IT support and troubleshooting
IT Support Specialist
About this Gig
Having technology related problems? I'm here to help.
I provide professional remote IT support for individuals, home users, and small businesses. Whether you're dealing with software errors, printer issues, network problems, email setup, or general Windows troubleshooting, I will work to diagnose and resolve the issue as quickly and efficiently as possible.
Why Choose Me?
- Bachelor's degree in Cybersecurity
- Bachelor's degree in Spanish
- 2+ Years of IT Support experience
- Professional and friendly communication
- Fast response times
Packages Available
- Quick Fix - $25
For simple tech issues requiring basic troubleshooting and support.
- Full Troubleshooting - $50
For more complex issues requiring detailed diagnostics and investigation.
- Complete Support Session - $80
For multiple issues requiring advanced troubleshooting and one on one communication with clients. The most comprehensive technical assistance offered.
Before ordering
Before ordering please send brief description of your issue, including:
- Your device (If computer what operating system are you using)
- Any error messages you are receiving
- Screenshots if available
- A description of what you have already tried.
Device:
Desktop
•
Laptop
•
Mobile
•
Tablet
•
Printer
Operating system:
Windows
•
Linux
•
IOS
•
Android
•
Other
My Portfolio
FAQ
How will you access my computer?
I can assist using common remote support tools such as Quick Assist, TeamViewer, or AnyDesk.
What operating systems do you support?
Windows 10 and 11, newer versions of MAC OS, and Linux.
Can you guarantee every issue can be fixed?
While I can not give a guaranteed yes, I will thoroughly diagnose the issue and provide the best possible solution. However, some hardware failures may require replacement parts or in-person service.
Do I need to be present for support?
Yes, at least initially, so we can discuss the issue and verify access.
