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$
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I will manage your instagram dms and provide customer support
Virtual Assistant Customer support Social Media Management Email Management
Hi! I’m Mary, founder of Tripoint Digital Support.
I help busy businesses stay organised, responsive, and focused through reliable virtual support. I specialise in email management, customer service,...
About this Gig
Are you struggling to keep up with Instagram messages and customer enquiries?
I provide reliable virtual assistant support to help businesses stay responsive and organised. I can manage Instagram DMs, respond to customer enquiries, provide follow-ups, assist with appointment bookings, and help keep customer communication organised.
My services include:
Instagram DM support
Customer service
Appointment booking
Customer follow-ups
️ Basic administrative support
I will follow your preferred tone, FAQs, instructions, and workflow to provide professional and timely customer support.
Please message me before placing an order so we can discuss your requirements and choose the right package for your business.
Less stress, more business.
Purpose:
Business
Work model:
Other
My Portfolio
FAQ
What information do you need from me to get started?
I’ll need your FAQs, preferred response style, business information, booking process, and any instructions you want me to follow.
Can you manage Instagram DMs and customer enquiries?
Yes. I can respond to customer enquiries, provide information based on your guidelines, follow up with customers, and help keep your inbox organised.
Can you help with appointment bookings?
Yes. I can assist with appointment bookings using your preferred booking platform and follow your scheduling instructions.
Can you work with my existing FAQs and scripts?
Absolutely. I can follow your existing FAQs, scripts, brand voice, and customer service guidelines when responding to enquiries.
Can you provide ongoing support?
Yes. My packages can provide ongoing virtual support based on your business needs and the services included in your selected package.
