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Trisha
@trishi2151988
Sri Lanka
English, Sinhala
About me
Experienced IT professional with 10+ years in IT Service Management (ITSM), application development, and data analytics. Skilled in implementing ITSM tools (Jira, SysAid, ManageEngine, ServiceNow) and developing business solutions using the Microsoft Power Platform. Proven ability to lead teams, align IT with business goals, and drive process improvement through ITIL best practices. Recognized for innovation, efficiency, and leadership.
Skills
Trisha
Offline •
Average response time: 1 hour
See my services
Programming & Tech
I will configure and optimize your manageengine tools
Programming & Tech
I will configure your jira, service desk, confluence
5 Reviews
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Rating Breakdown
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- Quality of delivery
- Value of delivery
1-5 out of 5 Reviews
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analytics2025
Australia
Trisha was extremely professional throughout the entire SDP configuration project. She not only delivered work well within the timeline but also prepared a detailed training material and thorough documentation. Her commitment to providing support whenever needed stands out. Overall, she met all our requirements...
Helpful?
bill_carter
United States
Trisha was patience and thorough with her work. She spent a great deal of time working thru the bugs with me virtually and then providing clear and detailed notes about the solution. She was concise in her work and explanations and very generous with her time in making sure I was content with the deliverables.
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funaki
Bahrain
Trisha is knowledgeable about ITSM and ManageEngine Service Desk. Highly recommend for ITIL/ITSM implementation and Audit.
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arunkumar737
India
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dhom01
Saudi Arabia
Thank you for your time. I recommend dealing with them; they are quick to respond and their work is excellent.
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