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Trizah O
@trizah_ouya
Administrative Executive Virtual Assistant
Kenya
English
About me
I am an organized and dependable Virtual Assistant with over 3 years of remote administrative and client-facing experience. I specialize in executive support, including inbox and calendar management, CRM administration, and document preparation. I am known for anticipating needs and resolving issues calmly to ensure business owners stay focused on high-value work.
Skills
Trizah O
Offline •
See my services
General Assistance
I will be your reliable executive and administrative assistant
Work experience
Virtual Assistant
Oracom Group • Full-time
Jan 2026 - Present • 9 mos
I'm an experienced virtual assistant with hands-on background at Oracom Group, where I handled data entry, customer support, lead generation, and research. I'm detail-oriented and fast, and I take pride in delivering accurate, well-organized work on time. I can clean and enter data across spreadsheets and CRMs, respond to customer inquiries professionally through email and chat, build targeted lead lists with verified contact details, and research markets, competitors, and prospects to give you clear, usable insights. Whether you need a one-time project or ongoing support, I communicate clearly, meet deadlines, and treat your business like my own. Send me a message and let's talk about how I can take tasks off your plate so you can focus on growth.
Call Center Agent
CCI • Full-time
Jul 2023 - Feb 2025 • 1 yr 7 mos
Managed high volumes of inbound and outbound client communication in a fast-paced environment while juggling competing priorities. Documented every client interaction accurately in CRM systems, safeguarding data integrity and process compliance. Resolved enquiries and complaints promptly, achieving first-contact resolution and strong client relationships. Organised and updated client records and scheduling information across administrative systems.
