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tropicadetech

Troya Dan

@tropicadetech

CRM Automation Specialist

Nigeria
English
About me
I help businesses set up and optimize CRM systems using Kommo, Lofty, and Intercom to improve lead management and customer communication. From pipeline setup to automation workflows and integrations, I build systems that ensure no lead is missed and every interaction is tracked properly. My focus is on creating structured, efficient CRM environments that support sales and growth. If your CRM feels disorganized or under performing, I’ll fix it.... Read more

Skills

t
tropicadetech
Troya Dan
Offline • 
Average response time: 26 hours

See my services

CRM Management
I will komo kommo lofty intercom crm pipeline lofty automation make ai integration
CRM Management
I will komo kommo crm chatbot kommo automation widget pipeline integrate make dropbox

Work experience

Lofty

CRM & Customer Communication Manager

Lofty • Freelance

Apr 2025 - Apr 20250 mos

Managed CRM automation systems focused on lead nurturing, customer communication, and workflow optimization for service-based businesses. Designed automated follow-up sequences, customer onboarding workflows, and lead tracking systems that helped businesses reduce manual work and maintain consistent communication with prospects. Handled CRM cleanup, contact organization, workflow setup, and automation improvements that increased operational efficiency and customer engagement.